Showing posts with label Dubai. Show all posts
Showing posts with label Dubai. Show all posts

Sunday, 5 February 2017

Vegetables and the age of entitlement


Spanish spinach. Spanish peppers. Dutch tomatoes. Dutch onions. Irish mushrooms. These vegetables all found their way into the pasta sauce I made for dinner last night. They were all readily available for a reasonable price at the supermarket yesterday afternoon. This is despite the signs on empty or near-empty racks apologising for a shortage of other items of fresh produce because of climate conditions in southern Europe.

In unsurprisingly idiotic news, the Daily Mail and the Daily Express lost their collective shit over this, whining about vegetable price increases. Yesterday's Mail splashed with pictures of well-stocked supermarkets in continental Europe while we suffered here in Blighty with sad emptiness in our fresh produce sections.

Sheeple of Britain! Be woke! Those terrible Europeans are denying us our God-given right to eat cheap iceberg lettuce, courgettes, broccoli and aubergines at all times of year!

But surely the Mail and the Express, two of the emptiest vessels making the most noise on behalf of the Brexit campaign, should be welcoming these scenes of vegetable rationing in our supermarkets. Why aren't they delighted that Britain is having to import vegetables from California and Arizona to fill our supermarkets and our bellies? Why aren't they thrilled that Spain is keeping more fresh produce for itself rather than sending it all our way?

After all, this is what they convinced people to sign up for when they voted to leave the EU.

Without free trade with Europe - and this will happen with a hard Brexit - European countries will charge us more for the myriad fruit and vegetables that we currently enjoy even when they are out of season.

We will have to rely on markets further afield, such as the warmer states of the US, to make up for any shortages, and there will be increased costs and an increased carbon footprint. Even if Theresa May can get Britain a good free trade agreement with the US (excuse me while I laugh so hard my bladder explodes...), the cost of transporting fruit and vegetables from the US to here means it won't necessarily be any cheaper - and those costs will be passed onto consumers. Fruit and veg growers are businesses, not charities.

As well as the rank hypocrisy of pro-leave newspapers whining like fussy-eater toddlers about direct consequences of leaving the EU, the vegetable furore shines a light on our collective sense of entitlement. The howls of protest in supermarkets across the nation when suddenly people couldn't access whatever vegetable they wanted are pretty pathetic when considered in a global and historic context.

There was a time in Britain when lettuce was generally only available from mid-May until the end of October. This weekend, we have people panic-buying lettuce.

We are now accustomed to simply popping down to the supermarket and expecting all the produce to be there all the time. Sure, some of us prefer to buy from the independent greengrocers, the farmers' markets or grow our own, but overall, we expect to see everything from asparagus to zucchini every time we pop into the shops, whether we want to buy it or not. We are ridiculously privileged.

The age of entitlement is right there for all to see in Sainsbury's, Tesco, Morrisons and Asda stores up and down Britain, and in supermarkets of developed countries around the world.

Indeed, in my native Australia, I grew up with the rise of all-year-round fruit and veg in supermarkets. Supply grew along with the Australian palate growing up. I remember, with retching horror, the khaki-coloured, flaccid tinned asparagus of the 1980s. But I rediscovered asparagus as an adult in its fresh, green glory, pan-fried in butter, wrapped in proscuitto, maybe sprinkled with a little grated fresh parmesan, available at Sydney supermarkets whenever I wanted...

It wasn't until I moved to Dubai in 2006 and was working on an entertainment and lifestyle magazine that it really occurred to me that asparagus season was a thing. I started getting press releases in May from five-star hotels with asparagus promotions at their restaurants. I had to ask my British colleagues why I was suddenly overrun with asparagus press releases and I discovered that asparagus season runs from St George's Day - April 23 - until the June 21 summer solstice.

Asparagus season seemed so quaint to me at the time, but we now expect to have all the fruit and vegetables at all times. The very notion of produce being in and out of season, and hard to come by when it's not in season, seems pretty damn retro too. Just as well the bad weather on the continent only represents a blip to our entitlement to the vegetables of Europe. Oh, wait...




Photography by whologwhy/Flickr

Sunday, 16 October 2016

Ched Evans' conviction is overturned. Where do we go from here?


Girls and women who have been raped need to report rape. They need to feel safe, they need to be taken seriously, they need to be treated with dignity and respect. And, at the same time, the presumption of innocence until proven guilty is an essential pillar of the criminal justice system of any civilised society.

When it comes to rape statistics, we will never know for sure how many women are raped each year. It is well established that the crime of rape is underreported and, in many cases, girls and women do not realise they have been raped until a long time after the event and, because of the nature of the crime, the physical evidence is long gone and convictions are difficult.

Today, the headlines in relation to the terrible, thoroughly unedifying Ched Evans case, and subsequent overturning of the guilty verdict for rape, focus on the court admitting evidence about the woman's sexual history.

Section 41 of the Youth Justice and Criminal Evidence Act allows for evidence of this nature to be used in rape trials if strict criteria are met, where the evidence pertains to issues of consent and when the sexual behaviour of the complainant is so similar to the events of the trial that the similarity cannot be described as a coincidence.

In the Evans case, two witnesses came forward to testify that the complainant used the words "Fuck me harder" while adopting a position where she was penetrated from behind. One witness said he had sex with her in this manner the night before the incident took place and the other said this happened two weeks after the incident. Evans testified during the retrial that this reflects his experience on the night in question.

What is disturbing is that in the first trial, Evans told the court that he did not speak to the complainant before, during or after sex, yet in the retrial, the wordless encounter suddenly changes to one where she told him to fuck her harder.

There can be no further trials in relation to the events of 29 May 2011 in a Rhyll Premier Inn. And there have been calls to change Section 41 because it might deter future rape victims from coming forward. Given this has been splashed all over the papers, even though Section 41 is seldom applied, it is easy to see how rape victims who have led anything other than a life of saintly chastity may well be put off from coming forward.

But what is truly depressing here is that even if Section 41 did not exist, the treatment of the woman at the centre of the appalling saga is already more than enough to stop girls and women reporting rape. Personally, I find aspects of the text of Section 41 uncomfortable to read but even if it was repealed, I don't think complainants in high profile rape cases will be treated with any more respect.

Trolls have revealed the identity of the complainant in the Ched Evans case online on multiple occasions. Five times now, she has had to change her identity and move away. Twitter has become a particularly repulsive cesspit of misogyny, of loose interpretations of consent and of rape apology. At best, the complainant, waking up as she did with a vile hangover and, according to her testimony, having no recollection of the previous night's events, experience what Katie Roiphe described in her controversial 1994 book, The Morning After, as "regrettable sex".

And a night of regrettable sex, the kind of sex where you are not sure what happened, whether it was at all pleasurable and where you wake up in a pool of your own urine, should not be something that haunts you for the rest of your life. Even if you then make a rape complaint that ends up being overturned at retrial, you do not deserve to be constantly outed online, to be forever on the run, to be hiding your true identity whenever you make new friends or attempt to start a new relationship. The complainant in the Evans case has suffered and will continue to suffer. Anyone who is baying for her blood and demanding she be punished can rest easy. She is being punished on a daily basis.

And she is not alone.

The crime of rape is unique in the way victims are often aggressively targeted in a way that does happen with other crimes. If someone is robbed by someone they know, they're not likely to be asked what they were thinking recklessly letting that person into their house previously so they could see what was worth nicking and where it was kept. But if you're raped by someone you know, especially if you've consented to sex with them before or you're in a relationship with them, you could easily be made to feel as if you were somehow asking for it.

I was sexually assaulted in Dubai in 2006 when I was walking home from a film festival at an art gallery. I couldn't find a taxi so I started to walk, foolishly buying into the myth that it's a completely safe city for women. A man, who was sitting at a bus stop long after the buses had stopped for the night, pulled me off the footpath, put one hand down my neckline, the other up my dress, tore my tights and made a scratch on my chest. I managed to get away by elbowing him in the chest, throwing the burger I was eating at him and ducking under his arm.

I decided to report the crime, partly because I was not actually raped. Thus I knew I'd be safe from facing an adultery charge if the case was ever disproved in a court of law, which is a particularly terrible aspect of UAE law. When I made the initial call to the police, it was answered by an amateur, misogynistic Perry Mason wannabe who asked me what I was wearing, whether I was drunk, why I was walking alone at night and if I was making it all up. Luckily, a friend referred me to a very senior office in Dubai Police who took the case very seriously and was entirely respectful.

My attacker was never caught but I was glad that the incident did not simply wither away as yet another unreported sex attack in Dubai, where I am quite certain the sexual assault and rape statistics are artificially low. And friends who did not live in the UAE scoffed at how backwards it all was, how the Perry Mason wannabe was a disgrace, and asked if it was time I left the country, even though I'd been living there less than a year.

But in wake of the reactions to the Ched Evans case, and of people from across the world apologising for Donald Trump, it is clear there are very few places where girls and women are not made to feel ashamed for reporting sex crimes. There are still plenty of people out there with a very poor grasp of how consent works and are happy to dismiss vile behaviour of men towards girls and women as "locker room banter" or simply boys being boys, alpha men being alpha men.

Alpha men like Ched Evans who is still playing football for a living, is still planning to marry the woman on whom he cheated in a Rhyll hotel room, and is still hailed by many as hero...






Photography by Hessam/Flickr. Posed by a model in no way connected to the Ched Evans trial. 

Wednesday, 25 March 2015

Azerbaijan's press freedom: #JeSuisYunus

Jeremy Clarkson has been fired as presenter of Top Gear. Assorted idiots across Britain are behaving as if this is a monstrous attack on free speech. It is not. He had all the free speech he wanted but he cannot get away with assaulting a colleague. The only person responsible for the likely end of Top Gear is Jeremy Clarkson himself.

I do not want to talk any more about Jeremy Clarkson. I want to talk about Azerbaijan.

Azerbaijan is home to true martyrs of free speech. Khadija Ismayilova is locked up on an absurd charge of inciting a colleague to commit suicide. She is best known for reporting on high level government corruption in Azerbaijan. Seymour Khazi, another journalist who has investigated the government, is serving five years for "aggravated hooliganism." His defence is that he was attacked and acted in self-defence. He has accused the president of ordering his arrest and has written an open letter in support of Khadija Ismayilova.

One of the most shocking cases is that of Leyla and Arif Yunus. Leyla is a leading human rights campaigner and her husband is an academic. The couple, married for 37 years, has been detained separately. They were arrested at home in July 2014 on trumped-up charges of state treason, high treason, tax evasion, illegal entrepreneurship, falsification of documents and fraud. Leyla and Arif are both in poor health. Their detention period has been extended until August 2015. Leyla and Arif's daughter, Dinara, is currently exiled in The Netherlands where she is campaigning for their release as well as for true freedom for Azerbaijan.

The notion of a free media is laughable in Azerbaijan. As well as jailing journalists and activists without fair trials or due process, Radio Azadliq was raided and documents confiscated earlier this year. Last month, President Ilham Aliyev signed amendments to media legislation that make it easier for the government to shut down news outlets.

But none of this is getting a whole lot of attention in the west. Today if you do a Google News search of "Azerbaijan", the top two stories about this country are about the opening of a Harvey Nichols department store in Baku, and the country's increased oil production. The next cab off the rank on the Google News search is a scant eight reports from obscure news outlets about how the president is "miffed" about criticism ahead of the European Games, which Baku is hosting in June.

Boo hoo. Poor little President Aliyev is miffed that people are trying to call him out for his despotic ways.

Still, he won't waste too much time being miffed. He can simply shut down media outlets so much faster these days, in between jailing the outspoken. It's not as if there is a Europe-wide movement of country leaders calling for a boycott of the games. So they'll go ahead without controversy, just as the Winter Olympics did in Russia and the Summer Olympics did in China, those other bastions of human rights and freedom. And Qatar will keep its 2022 World Cup tournament despite its appalling record on human rights - everything from deaths of labourers building the stadium to Sheikha Mozah's involvement with a clinic that claims it can cure gay people.

It's all about the money. Whenever corruption is tolerated and human rights abuses swept under the carpet, there is almost always a trail of money that you can follow to the source of the stench.

Just as Europe is heavily reliant on Russian gas, everyone wants to do business with China and massive companies such as Shell are making a fortune in Qatar, Azerbaijan's economy is on the up thanks to oil. Foreign investment is on the rise. Nestle, another company with questionable ethics, has just been announced as a major sponsor of the European Games. As per today's news, Harvey Nicholls has opened up in Baku - it is rather like when Harvey Nicks opened in Dubai in an attempt by that particular city to replicate the best of the west in all but democracy.

There is money to be made, there are businesses to boom, there is oil to be drilled, there are human rights and freedoms to be thrown under the bus.

It is highly unlikely any western country will take a stand against Azerbaijan's human rights abuses any time soon. Sadly, the likes of #BringBackClarkson will continue to dominate in a way that #JeSuisYunus really should.



Friday, 2 January 2015

20 ways to not be a dick in 2015


Happy new year! Here are a few tips on how to not be a dick in 2015. You're welcome.

1. Do not mistake UKIP for the party of free speech. They will only publicly defend your right to free speech if you agree with them or say something racist, sexist or homophobic because that means you have the "courage" to say what we are all really thinking. Apparently. This is also a party that is desperate for its members to stay off social media lest someone says something stupid.

2. On the same token, UKIP members can use their freedom of speech to say something stupid. Indeed, anyone can use their freedom of speech to say something stupid. Always remember that you have the freedom to ignore anything someone says that you find stupid. If you are seeking to silence someone, ask yourself whether this is because you feel threatened by what they are saying.

3. If you succeed in getting something banned that you don't like, do not act all surprised if something you do like also gets banned.

4. If you walk down the street with your face in your phone, do not get all indignant if you walk into someone. It is not their fault.

5. Before you blame immigrants for any problems with the NHS, bear in mind that the real cost pressures are coming from rancid PFI deals and the astronomical costs of administering the tender process for contracts.

6. If you whine about "BBC lefty bias", you will sound like a weapons grade bellend.

7. Vaccinate your kids.

8. Do not interrogate women without children about why they don't have children or when they might have children. It is none of your business.

9. If you are an MP, consider not giving yourself another massive pay rise this year. You also might like to consider paying for all manner of stuff yourself. Such as meals. And home maintenance.

10. Londoners! Unless it is the last tube of the night, there is no need to run for it or barge open the doors with an enormous bag of shopping just as they are beeping closed. There will be another train.

11. Refrain from eating oranges or mandarins on public transport. It's gross.

12. I am sure your children are adorable. They will be even more adorable if they do not ride scooters in supermarkets with narrow aisles and will be more likely to celebrate another birthday if they don't ride said scooters at speed on busy high streets. This and point number seven comprise the full extent of my parenting advice.

13. If you live somewhere like Dubai, a pet husky is a stupid idea.

14. The Duchess of Cambridge is not amazing. If you think she is amazing, you are too easily amazed.

15. Do not get all your news from one source. This will turn you into a moronic caricature.

16. I know it's an embarrassment of embarrassments rather than an embarrassment of riches when it comes to the talent of many MPs or potential MPs in Britain but it is still smart to vote. You never know. Your vote may even make a difference, especially if your MP has a tiny majority.

17. Don't whine about the death of the high street if you never actually use the shops on the high street.

18. Detoxing is a myth. We detox every day by doing a poo. But there is no money to be made in telling people this. Eat well, everything in moderation, et cetera et cetera. Boring but effective.

19. Similarly, if you don't eat sugar/gluten/meat/whatever food is declared lethal this week, that is your choice. But don't bore me with your sanctimony. I will continue to eat all of the above in varying quantities.

20. If another person's sex life is consensual, mind your own business. They probably don't want you to join in.


Monday, 5 May 2014

The UAE, women's rights and the dangers of simplistic league tables


It was the kind of startling headline that came as no surprise to anyone working in the media in the UAE. Gulf News proudly trumpeted that in the Global Social Progress Index, produced by a team at Harvard Business School as part of a World Economic Forum initiative, "UAE ranks first in world for respecting women". Except that wasn't entirely true. Or at all true.

The UAE came 37th overall in this rather curious league table and first for respecting women's rights out of the countries of the Middle East. This means the UAE fended off fierce competition from such bastions of feminism as Afghanistan, Saudi Arabia and Yemen.

But it is easy for me to sit here in London, almost three-and-a-half years on from a five-year stint in the UAE and snark on the UAE's track record with women. Like most of these lists, the Global Social Progress Index makes for easy headlines, offers bragging rights for the nations who do well and is not particularly nuanced.

"Check your privilege" has become a cliche but it is one for which the UAE may have been invented. It is not as simple as "All men in the UAE have it much easier than all women." or "Everything is super-amazing for all women in the UAE.".

As a western expat woman who worked in well-paid jobs in Dubai and Abu Dhabi, my day-to-day life was more privileged than a man from India, Nepal, Bangladesh or Pakistan working for Dh500 a month on a construction site, living in awful dormitory-style accommodation unironically called a "labour camp" while being in debt to his employer for his visa, despite such arrangements being illegal under UAE law.

There was a horrible intersection of privilege one night in Dubai in December 2006 when, for the first and only time in my life, I was sexually assaulted. Thanks to a physically unfit attacker, judicious use of my right elbow and the smashing of my Burger King into his chest, I got away with a cat-like scratch on my decolletage and a ladder in my tights but it was not fun. Based on the circumstances of this event, I can ascertain that my attacker was probably a low income earner whose pitiful wage did not allow him, if he had a wife, to sponsor her residency visa. His probable enforced celibacy in no way excuses what he tried to do to me. It was his attempt to exercise power over me, as all sexual assaults are, regardless of the genders involved.

The UAE loves to promote its low rate of sexual assault but I suspect the rates are higher than the official police statistics indicate because of a culture of fear surrounding the reporting of such crimes. After all, where is the incentive to report a rape when, if it is disproved in a court of law, the victim risks being charged with adultery?

When I reported my attack, I encountered an amateur Perry Mason on the phone. He accused me of making it up, demanded to know why I was walking alone at night and asked me what I was wearing. It was only when I was fortunate enough to be put in touch with a very senior member of the Dubai police force, the well-educated and respectful Major Najeeb, that I was taken seriously. Of course by then it was too late to catch the attacker but I was glad that the awful incident was on the record as a reported sexual assault.

Then there was the horrendous case of being tried for adultery in the emirate of Fujairah after my boyfriend was killed in a swimming accident.

But on the flipside, I had plenty of positive experiences as a woman living in the UAE. It was here that I got a couple of amazing breaks as a motoring journalist and men's magazine editor that probably wouldn't have happened if I stayed in Australia. Despite premarital sex being illegal, it was startlingly easy to obtain cheap birth control. I made amazing friends among the local women because of a shared love of motor sport and fast cars. My work in the UAE offered me travel opportunities that would be impossible or expensive from Australia. And for many women, both local and expatriate, the UAE has offered them a great place to start businesses.

Unlike unmarried Emirati women, I could live alone without arousing suspicions of being a harlot, date whoever I liked without family interference, and, as long as I was discreet, lived with my now-husband for more than a year before we got married. The frustrations I encountered in everyday life, such as absurd bureaucracy, a pathetic postal service, expensive internet and cable TV, shops that don't ever seem to have enough change, incompetent signposting, media censorship and life-threateningly bad driving, were encountered by everyone, not just women.

And then there are the aspects of life in the UAE which seem sexist but can often work in favour of women. For example, I had no issue with being served in record time in banks, government departments and post offices because of the "ladies' queue". Waiting in line for any sort of bureaucracy to happen is a monumental waste of time. I was always delighted to not squander entire lunchbreaks in queues, would merrily sail past a line of despondent-looking men and then get on with my life.

Similarly, the system of working men sponsoring their wives on housewife visas wasn't necessarily a ticket to the 1950s. This worked well for many women who accompanied well-paid husbands to the UAE. With no income tax to worry about, a certain freedom could be had on your husband's visa allowing women to work part-time, to freelance without HMRC-related headaches, or to simply have a nice life. If my husband got a well-paid job in the UAE, I'd have no qualms about being on a housewife visa and working from home/in More Cafe as a freelance journalist. (This would involve the farcical situation of my husband having to authorise the paperwork for my UAE driving licence so I could freelance, inevitably as a motoring writer, but hey-ho...) However, with the Dubai government raising the salary for working men to sponsor their wives' visas from Dh4,000 a month to Dh10,000, this becomes a privilege based on wealth and will negatively affect many men and women.

But what about local women? There are plenty of positives for Emirati women, which makes the patriotism of my Emirati female friends entirely understandable. While the UAE is a long way from universal adult suffrage, 17% of government ministers are women. In the UK, just four of 32 ministers are women - a dismal 12.5%. Emirati women have educational and career opportunities like never before. Women outnumber men in UAE's universities and there will be an inevitable rise in their power and influence as a result. Emirati women, like Emirati men, benefit from free education and healthcare courtesy of a government that looks after its own.

But the evil spectre of female genital mutilation is present for some Emirati women. Like sexual assault in the UAE, it is hard to get accurate statistics. A survey of 200 Emiratis of both sexes found that 34% of the women surveyed had been cut. Of these, 40% said they would circumcise their daughters and, overall, 82% of female respondents and 99% of the male respondents opposed the practice. A survey of 200 people is not enormous but it gives a clue as to what might be happening to many Emirati women. Who is going to speak out on their behalf? I am guessing not a bunch of academics in the US putting together a glib index.

And, at the other end of the socio-economic spectrum, life for many of the women employed in domestic service in the UAE is no picnic either. While Emirati women and western expat women generally enjoy many privileges, the same cannot be said for many housemaids who generally hail from India, Pakistan, Bangladesh, Sri Lanka and the Phillippines. Reports of physical abuse, poor working conditions and massive curbs on freedom of movement for domestic staff are not uncommon. Indeed, sometimes the abuse is legitimised on forums such as Expat Woman, where it is not uncommon for discussions about denying maids time off, use of a mobile phone or healthcare to erupt among those who can afford to employ them.

This week, the horrific news broke that an Asian housemaid has been sentenced in an Abu Dhabi court to be stoned to death after falling pregnant to a man to whom she is not married. Details are, so far, scant - we have no information about the man involved. Was he a boyfriend? Was she raped by her employer? All we know is that she must be Muslim because under UAE law only Muslims can be sentenced to death. If there is enough international outrage over this case, her life may well be saved because of the Abu Dhabi government's very real fear of bad PR. But it is appalling that anyone can sentence a woman to be stoned to death in any country in 2014. In a perversion of the country's "prolife" stance (as in abortion is completely illegal...), the execution would not take place until after the baby is born but that's no victory for anyone.

My personal experience of life in the UAE was unique and in many ways, completely off the wall. Horrible things happened to me, happy things happened to me and, to this day, I get bouts of Middle East-homesickness. For every woman who is living the dream in the UAE, there is another who is suffering enormously. The satisfied Emirati career woman's life is a world away from the woman who was trafficked into the UAE to work as a prostitute. My struggles were different to those of the amazing Sri Lankan woman who cleaned my apartment and from those of the sad-eyed men who work for a pittance on construction sites.

But as a pregnant housemaid faces the prospect of being stoned to death in Abu Dhabi, I really hope that as well as an international outcry, women from all backgrounds in the UAE speak out on her behalf. As it stands, this shameful situation makes a mockery of claims to gender equality that a government-owned newspaper is making in the UAE based on an index created miles away in the ivory towers of Harvard University.


Image courtesy of Nemo

Monday, 11 March 2013

Updates on O2 and Hilary Mantel's excellent refusal to repent or recant



In the last couple of weeks, two of my blog posts have attracted a bit of attention. One was on my friend Briony's ongoing battles with the O2 phone company and another was on the misguided, ignorance-fuelled outrage over Hilary Mantel's 5,000-word essay on the bodies of royal women, including that of the Duchess of Cambridge (in case you didn't notice, she's having a baby...). Since then, there have been some developments.

Briony received unwanted marketing calls from O2 even though her preferences were set to "email contact only", she was baffled as to why personal details were required by unsolicited callers before she could be told about any special offers and, as a bonus, she discovered this very website was blocked by O2 as part of their nanny state-style filter for adult content, even on the phones of actual adults.

Now that Briony is in email and telephone contact with O2, she has still to hear about the amazing offers and can't seem to get an answer out of anyone as to what these were because it apparently changes on "what she wants to include in the scheme".  

She has received a number of spoken apologies and emails starting "We are really sorry" and "O2 takes these complaints seriously" and "we are speaking with the Social Media team about their lack of response/terminology" and "we are in contact with the customer service teams.."  But nothing really has changed.


Briony is now in contact with with Tracy and Carol from the "Escalation Team" - which makes me visualise women talking on the phone as they go up an escalator - and while both are "really very nice", Briony says neither "clearly can provide me with any answers as to why I was contacted/pestered when clearly I shouldn't have been." It would also appear that not much can be done to trace or find out why Briony received unwanted phonecalls in the first place.


On the upside, when Briony broached the subject of recompense for this two-week debacle, O2 asked her what she felt was a suitable remuneration for the day lost to O2 and Twitter, half a day lost to calls with the O2 Customer Service and half a day lost on emails/phone calls to the O2 Escalation Team.  Her response free upgrade and phone - after all, surely O2 were calling her about her upgrade in the first place, no?


So, she has received a couple of different offers, including O2 paying to end her current contract and not charge her for ending the contract early - but she'll have to pay for a new phone. The other offer includes more download capacity (but she'd better be careful not to try and download anything from any of the websites O2 blocks, even though she is an adult...) and no £6 monthly charge.


But for any recompense, Briony has to go into a shop, discuss the options, and tie herself into another O2 contract, when what she has really asked for is a 100% guarantee that her phone number will not be used in any further O2 marketing drives.  Alas, this could not be given, nor could a 95% guarantee, nor could an 80% or 70% guarantee be given... Briony gave up asking what kind of guarantee she could be assured at this time. What is the point of opting for email contact only if that isn't going to be respected by O2?

In conclusion, all of the deals on the table remain ambiguous and won't make a massive difference to her life. A better offer would surely involve stuff like a free upgrade (including handset) and a cheaper bill, so that Briony stays with O2 long term, thus everyone wins. 


This seems to be a struggle for O2, as even in compensation, they use the guise of giving with one hand, only to take a greater financial and contractual reward with the other.


In the meantime, I have just had the predictable "this is to protect the children" response from O2 when I called them out on their blocking of websites for adult customers. It's somewhat hilarious that my blog was blocked but it is also completely contrary to a free society. O2 offers parental controls so parents can ensure their kids can't access adult content on their phones so why they feel the need to restrict adult internet access is a mystery.

On the upside, Briony can vote with her money if she finds a better deal elsewhere. This is indeed a vast improvement on the government-run duopoly of the United Arab Emirates, where we both used to live. There you get the choice of two equally incompetent telecommunications companies, Etisalat and Du, and that is all.

As for Hilary Mantel, she has thankfully not apologised for her controversial 5,000-word essay, which she gave as a lecture two weeks before any of the newspapers noticed. Her unrepentant response is inspiring to anyone who has dared express an opinion only for it to be misunderstood by the moronic masses.

I will love her forever for this brilliant line: "I do think that the Duchess of Cambridge is an intelligent young woman, who, if she cares to read my essay, will see that I meant nothing but good to her."

If only O2 was as uncensored.


Image courtesy of www.kozzi.com